🎉 Party Rental FAQ – Western Massachusetts
Got questions? We've got answers! Below are the most common questions about bounce house rentals, water slides, and tent rentals across Western Massachusetts.
📅 Booking & Deposits
Do I need a deposit to reserve a rental?
Yes. Rentals require a 30%–100% deposit depending on the size of the event. This reserves your equipment and removes it from inventory for your party date.
Are deposits refundable?
Deposits are non-refundable but can be applied toward a new party date within 30 days if rescheduling is needed.
How far in advance should I book?
During busy seasons like summer and graduation weekends we recommend booking 2–4 weeks in advance.
🌦 Weather & Rain Policy
What happens if it rains?
New England weather changes quickly! If rain is expected you may reschedule by Wednesday at 12pm for Saturday events or Thursday at 12pm for Sunday events and your deposit can be applied to a new available date within 30 days.
Can bounce houses be used in light rain?
Many of our inflatables have built-in roofs that help keep the jumping area dry during light rain. For heavy rain or unsafe winds the inflatable must be shut down for safety.
🏰 Bounce House Rentals
Do bounce houses need electricity?
Yes. A blower keeps the inflatable filled with air at all times. An outlet must be within 75 feet of the setup area.
How many kids can jump at once?
Capacity depends on the inflatable size. Our crew reviews safety guidelines during setup.
Are bounce houses safe?
Yes. Day and Night Party Rentals follows strict safety standards and is licensed by the Massachusetts Office of Public Safety and Inspections.
⛺ Tent Rentals
What size tent do I need?
A 20x20 tent typically seats 40-50 guests depending on layout. Larger events may require larger tents.
Do you deliver tents in Springfield MA?
Yes! We deliver tent rentals across Western Massachusetts including Springfield, Chicopee, Holyoke, Westfield and surrounding communities.
Do tents protect from rain?
Yes. Party tents provide excellent protection from sun and rain making them perfect for graduations and backyard parties.
🚚 Delivery & Setup
When will my rental be delivered?
Customers receive a 3-5 hour delivery window a few days before their event. Many Saturday rentals are delivered Friday when possible.
What should I do before delivery?
Please ensure the setup area is mowed, free of debris and pet waste, and accessible through gates at least 3 feet wide.
Still have questions? Call 413-552-6688
